Privacy Policy

Agapex Clinic (the "Clinic") is committed to protecting the privacy of your personal health information. This Privacy Policy describes how we collect, use, and disclose your personal health information, and your rights with respect to your personal health information.

What information do we collect?

We collect personal health information about you when you provide it to us, such as when you:

- Schedule an appointment
- Fill out a patient intake form
- See a provider
- Have a test or procedure
- Communicate with us electronically on Charm Health

The personal health information we may collect includes:

- Your name, address, date of birth, and contact information
- Your insurance information
- Your medical history, including your symptoms, diagnoses, medications, and treatments
- Your family medical history
- Your lifestyle information, such as your diet and exercise habits
- Your financial information, such as your credit card number and bank account number

How do we use your personal health information?

We use your personal health information to provide you with medical care and to manage your health. We may also use your personal health information for the following purposes:

- To communicate with you about your medical care
- To coordinate your care with other providers
- To bill your insurance company
- To conduct research
- To comply with legal requirements

How do we share your personal health information?

We may share your personal health information with the following people and entities:

- Other providers who are involved in your care
- Your insurance company
- Pharmacies and other healthcare providers who provide you with services
- Laboratories and other testing facilities
- Researchers, but only with your express consent
- Government agencies, as required by law

We will not sell or rent your personal health information to third parties for marketing purposes.

Your rights with respect to your personal health information

You have the following rights with respect to your personal health information:

- The right to access your personal health information
- The right to request that we correct or amend your personal health information
- The right to request that we restrict the use and disclosure of your personal health information
- The right to request that we delete your personal health information

To exercise any of these rights, please contact our Privacy Officer at admin@agapex.com.

Security of your personal health information

We take steps to protect the security of your personal health information, including:

- Using physical security measures, such as locked doors and security cameras
- Using electronic security measures, such as encryption and firewalls
- Training our staff on HIPAA privacy and security requirements
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will post the updated Privacy Policy on our website and send a notice to you at the email address you have provided to us.

Contact us

If you have any questions about this Privacy Policy, please contact our Privacy Officer at admin@agapex.com

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